1.  Do you have minimum quantities?

No.  We don't have minimum quantity requirements - not even on custom scented items.

2.  How long do scented sachets last?

Generally, scented sachets last from 4 to 8 months.  Some scents are stronger than others.  In addition, scented sachets in an enclosed space will last longer.  Therefore, as an example, a drawer sachet will last longer than a scented sachet displayed atop a dresser in open air.  Since most scented sachets are between $2.00 and $5.00, they are most economical and well worth replacing after several months.

3.  How long does it take to design and make custom scented sachets?

The design process is easy.  We can design a scented sachet in minutes or hours.  Once you approve the design, we can manufacture your sachet (or sachets) within 1 to 14 days.  The factors that affect this timeline are quantity and materials.

4.  How do I see a sample of my custom designed scented sachet?  How can I smell the scent to determine if I like it?

If you are ordering a small quantity, we will send you an image of the sachet via email.  If you plan to order a large amount of sachets, we prefer to send you several samples via Fedex or other shipping carrier.  Generally, samples are shipped only to bona fide businesses.  Scent test strips can be mailed to anyone and are free of charge.  In the case of businesses, the sachet samples that we ship would, of course, be scented.

5.  Can you attach a small card to my custom scented sachet that includes my business logo, name, or other image?

Yes.  We can even print a message on the inside of the card.

6.  What kind of file and resolution are needed in order to print a crisp image on a card?

We use several file types - jpg, psd, tiff, bmp.  We prefer a resolution of at least 300 dpi, but the higher, the better.

7.  Where do I send my files?

All image files can be sent as an attachment in an email.  Email to artdesign2@aol.com

8.  Can labels on the bath & body products be customized?

Yes.  The front labels on our bath & body items can be customized with your name or other image. 

9.  Can I get custom imprinted ribbon on my scented sachet?

Yes.  Custom imprinted ribbon is available.  It takes 2 to 3 weeks to manufacture imprinted satin ribbon.  Additional production time is then needed to assemble the rest of the custom sachets.  Because imprinted ribbon is manufactured in quantity, we recommend using it only in orders of at least 100 custom sachets.  This suggestion comes from an economical standpoint.

10.  Can I pay by check instead of using a credit card?  Do you accept purchase orders from businesses?

Yes.  Just call 302-529-1942 or email your order.  We will then provide you with our mailing address.  Once we receive your check, we will process your order.  We also use
Paypal.  You can use Paypal for your custom order and it's also a payment option in our online store. 
We accept purchase orders from businesses.  Simply fax to 302-529-1942.

11.  Can I set up a business account?

Yes.  Call 302-529-1942 to set up a business account.  Generally, accounts are payable within 30 days.